Returns Accepted: We accept returns on products within 7 days of purchase.
Conditions for Return: Products must be unused, in their original packaging.
Refund or Exchange: Customers can choose between a full refund or an exchange for a product of equal value.
Exceptions: Perishable items, such as food and beverages, are non-returnable for health and safety reasons.
Refund Process: Refunds are processed through the original payment method within 2-3 business days after the returned item is received.
Return Shipping: Customers are responsible for return shipping costs.
Damaged or Defective Products: If a product is damaged or defective, customers should contact the office for assistance.
Customer Service: For any questions or concerns regarding returns, customers can reach out to the customer service team for assistance.
Policy Updates: Teaboy reserves the right to update or modify the return policy at any time. Customers will be notified of any changes through the website.